Thursday 30 March 2017

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ACT Fibernet is hiring for Network Engineer

By  12:57  

ACT Fibernet is hiring for Network Engineer


 



Job Description

    Interested candidates can walk in to below mentioned address from 10:30AM to 2:00PM :

    Atria Convergence Technologies Pvt. Ltd.
    A-25 , Ground Floor, Mohan cooperative estate, New Delhi - 110044
    Nearest Metro : Sarita Vihar Metro Station

    Contact number : 011-42339900

Purpose of the Role 


    Responsible for 100% customer Service and maintenance of network element on field in the designated area

    Role Description 

    1. Assume overall responsibility for ensuring 99.99% Customer Uptime
    2. Ensure support for timely connectivity for all the cross functional teams
    3. Maintain the network database and submit the required report to the reporting manager on regular intervals
    4. Attend customer complaints on field and give quality resolution within the TAT
    5. Provide timely resolution of technical complaints through analysis/ trouble shooting
    6. Analyse repeat complaints and ensure implementation of corrective measures through escalations if required
    7. Avoid Churn of customers through better service within the SLA or Commitment
    8. Responsible for process adherence
    9. Provide structured feedback to management to provide permanent solutions to improve service level

    Key Result Areas 

    This position plays a critical role in driving operational efficiency through management of material and time consumption, quality adherence and bringing in areas of improvement for process betterment in the organization
Salary: INR Not Disclosed by Recruiter
Industry:Telecom/ISP
Functional Area:IT Hardware , Technical Support , Telecom Engineering
Role Category:Telecom
Role:Maintenance Engineer

Desired Candidate Profile

    Desired Skills and Competencies

    1.Must have two wheeler and valid driving licence
    2.Must have knowledge of Networking
    3.Must be comfortable working in Field

    Recruitment Specifications

    Education


    1. 12th Pass/Graduate/Diploma holder in any discipline
    2. Hardware & Networking, MCSE and CCNA preferred

    Work Experience


    1. 0-4 years of work experience
    2. Hands on experience in Trouble shooting of Networking and Hardware
Education-
PG:Post Graduation Not Required
Doctorate:Doctorate Not Required

Company Profile:

ACT (Atria Convergence Technologies Pvt. Ltd.)


ACT (Atria Convergence Technologies Pvt. Ltd.) was born out of a vision to become the most admired in- home entertainment, education, and interactive services provider in India, back in 2000.Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delhi. We are one of the countrys most renowned Triple Play Service providers, bringing state- of the art services to nearly 1.5 million happy homes:Fibernet (Internet over Fiber Optics)Digital TVHDT

Recruiter Name:HR
Contact Company:Atria Convergence Technologies Pvt Ltd
Email Address:
Telephone:011-42339900